Work assignments

A complete work assignment contains four types of information: what task is to be done; the reason for doing the task; the standards the completed task must meet; and all-purpose directions. What task is to be done is a clearly stated description of the specific task you want the employee to do.

Without complete work assignments, employees are unlikely to consistently meet customer expectations. When this happens, managers typically complain to each other about their employees. Yet these managers have inadvertently created the very situation they complain about!

These are the steps to give a complete work assignment: 1. Decide if giving a reason is appropriate. 2. Tell the employee: • What you want them to do. • If appropriate, the reason for doing the task. • The standards you'll use to evaluate how well the task was done.

Assignments.Work helps you delegate, supervise and track essential processes implemented by you and your team. Here's how it works: Use your experience & expertise about a process to create a helpful checklist that highlights the key steps to perform the process. Delegate the checklist to a co-worker to perform the process.